Cancellation Policy App

Sometimes things don’t go as planned, and should you need to cancel your rental car or motorbike here are the things you need to know:

Cancelling or changing a booking

You can make a cancellation or change request by calling or WhatsApp at 08 76 227799 from 8:00 AM to 6:00 PM every day or send us a message at Line@budgetcatcher.

Cancellation Policy

Cancellations made 7 days or more in advance of the scooter, car or bigbike delivery will receive a 100% refund.

Cancellations made within 3-6 days will incur a 100 THB fee for scooters, and a 200 THB fee for cars and bigbikes.

Cancellations made within 48 hours to the delivery will incur a 200 THB fee for scooters, and a 400 THB fee for cars and bigbikes.

Alternatively, we would be happy to offer you a credit, you may use these credits towards any future car or motorbike rental at BudgetCatcher.