Cancellation Policy App

Cancellation Policy App

Sometimes things don’t go as planned, and should you need to cancel your rental car or motorbike here are the things you need to know:

Cancelling or changing a booking

You can make a cancellation or change request by calling or WhatsApp at 08 76 227799 from 8:00 AM to 6:00 PM every day or send us a message at Line@budgetcatcher.

Cancellation Policy

Cancellations made 7 days or more in advance of the scooter, car or bigbike delivery will receive a 100% refund.

Cancellations made within 3-6 days will incur a 100 THB fee for scooters, and a 200 THB fee for cars and bigbikes.

Cancellations made within 48 hours to the delivery will incur a 200 THB fee for scooters, and a 400 THB fee for cars and bigbikes.

Alternatively, we would be happy to offer you a credit, you may use these credits towards any future car or motorbike rental at BudgetCatcher.

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