Find answers to all your BudgetCatcher rental car questions.

Frequently Asked Questions

Where is your main office located?

At Prim Park, close to Saturday Night Street Market, just 5 min drive from the International Airport CNX, it’s super-convenient to pick-up and drop-off your rental car at the main office. We provide FREE shuttle service to the airport!

Here’s where you can find us:

Address: Prim Park, 72 Tippanet Road, Mueang, Chiang Mai 50100, Thailand.

Office Hours: Mon-Sun: 08:00 – 18:00

Phone: +66 876 22 77 99
Mail: budgetcatcher@gmail.com
Website: www.budgetcatcher.com

Google Maps: https://goo.gl/maps/mdo7D8ZtdZA8pm2e8


SECOND BRANCH –> Nimmanhaemin (Nimman Road)

Here’s where you can find us:

Address: 51 Siri Mangkalajarn Road, Suthep, Mueang, Chiang Mai 50200, Thailand.

Office Hours: Mon-Sun: 08:00 – 18:00

Phone: +66 876 22 99 77
Mail: budgetcatcher@gmail.com
Website : www.budgetcatcher.com

Google Maps: https://goo.gl/maps/6QV8fXz6wh5NmBPh7


THIRD BRANCH –> Pimantip Golf Club Chiang Mai (Stardome)

Discover the “Pimantip Golf Club” in partnership with BudgetCatcher Car Rental. Teeing off a golf holiday has never been simpler!

Here’s where you can find us:

Address: Mahidol Road, Suthep, Mueang, Chiang Mai 50200, Thailand.

Office Hours: Mon-Sun: 08:00 – 18:00

Phone: +66 8 7622 7622
Mail: budgetcatcher@gmail.com
Website : www.budgetcatcher.com

Google Maps: https://maps.app.goo.gl/QUyHBZ5ypWS9hPcY6



As a result of the continued growth and development over the last 15 years, we are expanding our reach and opening our fourth branch in the heart of Chiang Mai Old City.

Here’s where you can find us:

Address: Wiang Kaew Road, Tambon Si Phum, Muang, Chiang Mai 50200, Thailand.

Office Hours: Mon-Sun: 08:00 – 18:00

Phone: +66 876 22 99 33
Mail: budgetcatcher@gmail.com
Website : www.budgetcatcher.com

Google Maps: https://maps.app.goo.gl/zYQHrihigTM8nEZSA

What kind of driving license do I need to drive in Thailand?

If you are not resident and travelling as a tourist your local car/motorbike driving license of your country is fine and will be accepted in Thailand for up to 3 months. After 3 months we strictly recommended applying for a local Thai driving license.

How do I avoid leaving my passport as a deposit while renting a car in Chiang Mai?

Just rent your next rental car in Chiang Mai with BudgetCatcher. We do not hold your passport, we take just a photocopy of your passport and driving license. Drive smart, drive BudgetCatcher!

Can I rent a car without a Credit Card?

All our rental cars & scooters are available for rent without a credit card. Of course we also accept all major credit cards so the choice is yours.

Does my hire car have a mileage limit?

Some companies charge you for every kilometer/mile that you travel in your Thailand rental car, but at BudgetCatcher all our rates are based on unlimited kilometers, giving you the freedom to relax and explore Thailand without unnecessary constraints.

Do I need Rental Car Insurance?

We all know how important insurance is and especially so in a foreign country. All our vehicles and customers are covered by First Class Fully Comprehensive Insurance, while we hope you never need it, it’s there if you do.

Do I Need to Purchase Extra Rental Insurance?

No – Select BudgetCatcher Insurance and have peace of mind during your car hire. With our full insurance cover you need to leave a small deposit only 5000 Thai Baht (approx. 150 Dollar) and no need to worry about additional excess. With this full insurance you will be fully covered and also includes damages to the undercarriage, tyres & windows. Unfortunately, some rental shops still try to sell unnecessary insurances to customers. BudgetCatcher’s All-In-One package is excellent value; You’re in an accident? No worry. Your deductible in case of personal negligence is only 5000 Thai Baht. If third parties are at fault, your deductible is even waived. With this insurance you can enjoy a full cover for any eventuality that might occur during your car rental with us.

Can I add additional driver to my rental car?

Add drivers on your rental contract for free! BudgetCatcher clients can take advantage of many great offers in Chiang Mai including unlimited free additional drivers!

Can I return or pick-up a car after office hours?

Yes you can!

All locations will allow returns after hours and will have procedures in place for your early or late return. Please check with the rental location when picking up your rental vehicle for exact procedure.

Our regular office hours are Mon-Sun, from 8 a.m. until 6 p.m. You may be charged an out-of-hours fee if you pick up or drop off your hire car outside the rental counter’s normal opening hours.

Does BudgetCatcher provide an app for Android or iPhone?

Yes, we do!

New Since 2024 – BudgetCatcher launched its first official Car & Motorbike Rental App in Chiang Mai for your iPhone and Android smartphone.

Use the BUDGETCATCHER CHIANG MAI App on your smartphone to reserve your rental car or motorbike on the go! Get access to all our rental offers in Chiang Mai, find information about the nearest stations and how to get to them, select and reserve your desired vehicle, and stay signed into your account to manage all reservations even faster.

Download the BUDGETCATCHER CHIANG MAI App to have all mobility services at your fingertips.

For more details and Download links for your iPhone or Android smartphone click link below:


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