Remember too, that things online are not always what they seem, here is one example:

During cleaning your car we found cigarette rolling papers, weed and several lighters.

Customer wrote: “I had a bag of weed in my backpack, yet she still made unfounded and untrue claims that i was smoking within the car and decided to withhold my deposit”.

We charged a 2000 THB cleaning fee. This is an international standard.

Customer wrote: “Accused me of smoking and charged 2800 baht cleaning fee.”

BudgetCatcher is proud of offering customers rental cars upheld to specific cleanliness standards, similar to a table at your local restaurant. Turning tables and putting cars back into the rental fleet requires a standard cleaning routine, but if the car comes back excessively dirty, it can only be rented once it meets those standards.